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Orders typically ship in 24 - 48 hours
Excluding products that are not in stock. Check
inventory here. Business days only.
Limited 1 year warranty
This aquarium is under warranty by the
manufacturer, that the aquarium remains
sealed and free from defects for a 1 year
period from the date of purchase. If this
aquarium is found to be defective, the
dealer you purchased it from is authorized
to exchange it for a new one, provided it
has not been modified, damaged, or
misused. (Proof of date of purchase must
be provided).
This warranty is limited to the replacement
of the aquarium only. Warranty does not
cover loss of fish, personal injury, property
loss or damage arising from use of the
aquarium.
This warranty is void,
If the aquarium is moved when it is not
completely empty. Circumstances and events
beyond the control of the manufacturer such
as chips, scratches, cracks, breakage, misuse
or acts of nature are not covered by the
manufacturuers warranty.
Satisfaction guaranteed or money back
If your not satisfied with your aquarium upon delivery. Lantz
Enterprises will refund your purchase minus our shipping and any customs charges.
Ship the aquarium back undamaged at your own expense and your card will be credited when we
receive the tank.
Note: This product is fragile. If you decide to return the aquarium we
recommend that you package it as you received it and insure it for
a minimum of $200. Money will not be refunded if the aquarium is damaged however the
insurance on the aquarium should cover your costs. Click here for return address.
Shipping information
We ship by FedEx ground. A typical order will arrive in two weeks
or less. A purchase confirmation e-mail will be sent and a second
FedEx tracking email will follow. Shipping charges are based on average fees.
We have our products packaged in OSB wood crates with 2 inches of styrafoam, styrafoam chips and bubblewrap (in some cases).
Damages during shipping
Important: Inspect aquarium as soon as it arrives!
We will replace any damaged merchandise at no charge to you.
However, you must notify us of any damages within 7 days of arrival and keep packaging.
Somebody from FedEx will come by to inspect the aquarium and packaging. Do not ship the aquarium back to us.
Failure to notify in 7 days and keep packaging will result in a denial of your claim.
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